Incomaster Incontinence Waste Disposal System


Understanding your responsibilities

Routes for waste disposal

Adult incontinence, soiled nappies and other human waste from your site creates a significant volume of potentially hazardous waste; estimates between 1kg and 2kg per customer per day are typical, many tonnes a year which has to be effectively dealt with. This creates a notable cost, logistical and compliance challenges when it comes to the ever increasing regulatory hurdle, making it important to understand the options available and be aware of the associated compliance requirements.

Off mains-drains

Discrete manhole cover

For premises that are not connected to the mains drains, the Environment Agency is the body that ensures that waste is adequately treated prior to its re-entry into the water course or removal via tanker from site. A well maintained, suitably specified packaged treatment system is a fantastic and surprisingly economical way to address the complete water-bourne waste stream for sites of all sizes.

Often the only external sign of such a system is a discrete manhole cover at a distance from the premises, gone are the days where treatment plants were noisy or smelly, and if properly assessed are a key asset in your overall waste management process, particularly in conjunction with bio-friendly cleaning and disposable items.

On mains-drains

The river Wye

A drain is the property owner's responsibility until it connects to either someone else's drain or a public sewer, at which point it becomes the responsibility of your regional water company, along with the effluent that you produce.

Additionally British Water and Water UK provide a series of national guidelines as to requirements when it comes to trade waste and trade waste licensing should this be applicable to your site, dependent on the content and volume of particular materials entering the sewerage that will need to be processed at the downstream municipal treatment works.

Waste collection

Recycling truck

Correct classification, segregation and collection of the different waste streams not only is overall cost effective but is important when it comes to environmental sustainability. While little patient waste can be recycled, keeping human waste separate from potentially recyclable materials will minimise the amount of waste that ends up being incinerated or going to landfill.

Waste carriers require a certain level of documentation to be correctly completed when it comes to transportation of waste, with the Environment Agency being a key authoritative body in this respect, so it is important to understand your responsibilities as well as the composition of any waste that needs to be taken away from your site.

Not least as regulatory landscape is continually evolving, this summary and associated material should in no way be construed as legal advice. It is to provide an overview of the areas that in our opinion should be investigated, and in particular it is useful to remember that the authoritative bodies in your geographical region may differ from those noted.

If you wish to notify us of any inaccuracies or additional considerations then please feel free to contact us at

Human Waste Audit

human waste stream audit

To assist, we can arrange a simple waste stream audit service from our partners at Jalkin, experts in human waste, with costs refundable against any future orders. You will receive a summary of your current human waste processes, any related gaps and opportunities that we can identify, from the source of patient waste right through to the end of your scope of responsibility, whether that be via collection services, to mains drains or through a private treatment system. This will inlude benchmark set of bacteriological swab measurements at key points and an Environment Agency effluent sample if appropriate, to assist with your current compliance processes.

Contact us at if you would like to know more.